Yes, this incident occurred in the USA in 2006.
We received inquiries about an image that is currently being shared on Facebook. It's about a 5-year-old who was not taken seriously by the emergency call and whose mother was found dead for a few hours:

A 5-year-old called 911 after his mother collapsed in her bedroom. The dispatcher told the boy not to play games with the 911 caller and hung up. A few hours later the mother was found dead.
The fact check
If you follow the link provided as the source in the image, you will reach the MLive Michigan website . The article is from July 2009 and tells the story of 5-year-old Robert Turner, who called 911 after his mother collapsed in her bedroom.
There are other media reports from 2006 that confirm the story. The incident occurred in February in Detroit, Michigan, USA.
So after Robert Turner called 911, the operator on the other end asked for an adult. According to CBS News , the conversation, which was caught on tape, went like this:
First call, Feb 20, 5:59 pm
Dispatcher: “Emergency 911, where’s the problem?”
Robert: “My mom has passed out…”
Dispatcher: “Where’s Mr. Turner at?”
Robert: “Right here.”
Dispatcher: “Let me speak to him.”
Robert: “She’s not gonna talk.”
Dispatcher: “OK, well, I’m going to send the police to your house and find out what’s going on with you…”
No help arrived, and three hours later, Robert tried again.
Second call, Feb 20, 9:02 pm
Dispatcher: “Emergency 911, where’s the problem?”
Robert: “My mom has passed out…in her room.”
Dispatcher: “Where’s the grown-up at?”
Robert: “In her room.”
Dispatcher: “Let me speak to her before I send the police over there.”
Robert: “She’s not gonna talk.”
Dispatcher: “Huh?”
Robert: “She’s not gonna talk.”
Dispatcher: “Ok, well, you know what, then she's gonna talk to the police ok? She's gonna talk to the police because I'm sending them over there.
Robert: (Inaudible)
Dispatcher: “I don't care, you shouldn't be playing on the phone.” / “Now put her on the phone before I send the police out there to knock on the door and you're going to be in trouble. “
Robert: “Ugh.”
After the first operator said he was sending the police, Robert called again three hours later. The person on the other end also asked if an adult was present. However, the operator came to the conclusion that Robert was playing a prank call and sent the police. When they arrived, they found his mother dead.
The case went to court. Robert was represented by attorney Geoffrey Fieger. Photos of the two can be found on Getty Image . The result of the lawsuit can be found on the lawyer's website.
Result:
This story is true.
5-year-old Robert Turner was actually not taken seriously by the emergency call and his mother died.
If you enjoyed this post and value the importance of well-founded information, become part of the exclusive Mimikama Club! Support our work and help us promote awareness and combat misinformation. As a club member you receive:
📬 Special Weekly Newsletter: Get exclusive content straight to your inbox.
🎥 Exclusive video* “Fact Checker Basic Course”: Learn from Andre Wolf how to recognize and combat misinformation.
📅 Early access to in-depth articles and fact checks: always be one step ahead.
📄 Bonus articles, just for you: Discover content you won't find anywhere else.
📝 Participation in webinars and workshops : Join us live or watch the recordings.
✔️ Quality exchange: Discuss safely in our comment function without trolls and bots.
Join us and become part of a community that stands for truth and clarity. Together we can make the world a little better!
* In this special course, Andre Wolf will teach you how to recognize and effectively combat misinformation. After completing the video, you have the opportunity to join our research team and actively participate in the education - an opportunity that is exclusively reserved for our club members!
Notes:
1) This content reflects the current state of affairs at the time of publication. The reproduction of individual images, screenshots, embeds or video sequences serves to discuss the topic. 2) Individual contributions were created through the use of machine assistance and were carefully checked by the Mimikama editorial team before publication. ( Reason )

