Young people receive the most SMS etc. People in Germany receive an average of 19 short messages - i.e. messages via messenger or classic SMS - per day. Two years ago there were only 13 messages - an increase of almost half (46 percent) compared to 2021. A total of 1.1 billion messages are received in Germany per day, and extrapolated to the whole of 2023, there will be around 400 billion . These are the results of a representative survey by the digital association Bitkom among 1,005 people in Germany aged 16 and over, including 867 users of smartphones, cell phones or tablets.
Communication via messenger service is completely normal
“For the first time, more than a billion short messages pass through the communication networks in Germany every day,” says Bitkom CEO Dr. Bernhard Rohleder. Not only privately, but also in a professional context, short messages have become more important since the corona pandemic. “In many companies, communication via messenger services is now a given – internally and externally,” says Rohleder. Overall, only 8 percent of users receive fewer than 5 short messages a day. For around 16 percent it is 5 to 10, for 37 percent it is 10 to 20 messages a day.
“In many companies, communication via messenger services is now a given – internally and externally.”
Dr. Bernhard Rohleder, CEO of Bitkom
Strong increases in power users
The number of people who receive 20 or more messages per day via messenger service has increased most significantly; it is currently at a third (33 percent), two years ago it was still a quarter (25 percent). 16 to 29 year olds in particular use short messages to keep in touch and stay informed. In this age group, one in two (50 percent) receive more than 20 messages or SMS per day, followed by those aged 30 to 49 (36 percent). Among those over 65, only 23 percent receive more than 20 short messages per day.
Source:
Bitkom
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