A fake call to a call center: “We stole this time from him (22 minutes and 40 seconds) during which he couldn’t bother anyone else.”
We don't know exactly which call center the Swiss social media journalist and comedian Cedric Schild called or what the background to this video is, but he should still speak to many people's hearts with this video.
What Schild did: He called an unspecified call center and held up an employee on the phone. It was probably less of a Filrma support call center, as you learn at the end of the video that the employee “couldn’t bother anyone else” during this time.
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His tactic was very simple; he played such a center himself and put the called party on hold several times or put them on hold to unknowing employees.
The video is somewhat reminiscent of the conversations that Klaas Heufer-Umlauf had with various telephone fraudsters. It was the same method there too: stalling employees from obscure call centers. These were centers that were supposed to carry out telephone fraud.
They wanted to have direct access to the PC in order to supposedly eliminate any viruses. Then these call centers install real viruses and Trojans in the background (they want to keep the customer) and on top of that they want to sell you software up to 200 euros for protection!
Heufer-Umlauf produced these videos for “Late Night Berlin” and also provided a little help aka. “Counterscript” was published, which you can read on the “Late Night Berlin” website ( here ).
If you want to see Heufer-Umlauf's videos, you can find them in our articles "Stop telephone scammers and have fun!" (HERE) and "Klaas, Part 2: Stop virus scammers and have fun" ( HERE ).
Article image: Shutterstock / By Tyler Olson
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