Anyone who wants to make a purchase or sale on a classifieds platform also wants the payment to be made securely. For this reason, for example, Willhaben offers the PayLivery service and eBay Kleinanzeigen offers the Secure Pay service. This is intended to protect both sellers and buyers from fraud and data misuse. While the services serve their purpose well, criminals take advantage of the trust in the payment services by falsifying their websites and processes so that they can get their victims' data and money. Our cooperation partner Watchlist Internet expressly warns: Be particularly careful if you are asked to make test payments, as this is definitely a scam!

MIMIKAMA
Left: real Paylivery in the desktop browser, right: real Paylivery in the app (Watchlist Internet)

Personal support on fake payment websites

If you have landed on a replica PayLivery or Secure Payment website, you can usually chat with supposed supervisors via a chat window or a WhatsApp chat. These people pretend to give you step-by-step instructions, but in reality they are only intended to ensure trust and thereby persuade you to make supposed test payments. These ultimately end up directly in the hands of criminals.

detailed information and pictures about fake PayLivery messages here .

Willing tips for secure payments with PayLivery

Willhaben gives, among other things, the following tips for secure purchasing and payment with PayLivery:

  • Only communicate via the want chat.
  • If you still decide to pass on your phone number, call the other person and don't just rely on messengers like WhatsApp or SMS.
  • PayLivery is only available in the willhaben chat. An offer to process PayLivery via messenger such as WhatsApp or SMS is always an attempt at fraud.
  • Add your phone number to your profile to protect your user account from unauthorized access.
  • As a seller, you should never provide credit card details or approve test transfers. You can receive payments securely to your account or via PayPal.

Have you already paid on a replica payment page?

If you have paid on a fake payment site or approved supposed test payments, contact your bank immediately. The faster you act, the higher your chances of getting your money back. Once the money has reached the target account, the chances are slim.

If financial damage has occurred, we advise you to report it to the police.

Advice & help

For specific advice requests, please contact the relevant offices that we have listed for you Advice & Help

The Watchlist Internet would like to thank you for the numerous reports of fraudulent payment transactions in classified advertising businesses.

You might also be interested in:Willhaben fraud: consumer advocates urge caution

Source : Watchlist Internet


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