booked.net and hotel-mix.de copy entries from Booking.com
According to reports from several accommodation operators, the booked.net and hotel-mix.de platforms copy photos and data from Booking.com and place them on the platform without authorization. Since the accommodations do not have a contract with the platforms, the rooms are not booked either.
A credit or debit card must be provided to book the accommodation. However, this is supposedly not charged. However, experience reports show that the credit card was charged when making a booking.
Who is behind the platforms?
There is no imprint, but information about the company can be found on the “About Us” pages of both platforms. Accordingly, the platform companies are based in Cyprus and the United Arab Emirates. For Cyprus the company “Ciliara Trading Limited” is given and for the United Arab Emirates the company “Ciliara DMCC” is given. Companies that exist but act dubiously.
First check, then book
Before you book on an unknown platform, you should check it carefully. We'll show you how:
- Read reviews: For example, enter “booked.net experiences” into your search engine and read what others say about the platform. You may already have been informed of this. If you don't find any relevant results, don't book!
- Prices: Be careful if the prices are significantly cheaper than other providers.
- Test website features: Test the website. Click through the links and pages. It is better not to book if many links do not work.
- Check the payment options: Find out in advance which payment options are offered. On the platforms booked.net and hotel-mix.de you can supposedly pay with credit card and PayPal. When paying, payment is then only possible by credit card. Such contradictions are dubious.
- Check imprint: Check the information in the imprint. Austrian companies can be found in WKO Firmen AZ . German companies can be found in the commercial register . Attention: If the company is based outside the EU or in a country with a different official language, it will be very difficult to enforce your rights in the event of problems.
I booked via booked.net or hotel-mix.de! What now?
- Contact the property and ask if your booking has arrived.
- If the accommodation booked does not have a contract with the respective platform, contact your credit card company and have your card blocked.
- Has money already been debited? Ask your credit card company for a chargeback. Amounts that were debited without your consent (e.g. amounts that were not sufficiently marked when purchasing or that exceed the value of your order) must be refunded by your payment service provider in accordance with Section 67 of the Payment Services Act 2018.
Source:
Watchlist Internet
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Notes:
1) This content reflects the current state of affairs at the time of publication. The reproduction of individual images, screenshots, embeds or video sequences serves to discuss the topic. 2) Individual contributions were created through the use of machine assistance and were carefully checked by the Mimikama editorial team before publication. ( Reason )

