A 32-year-old woman complains of damage amounting to a four-digit euro amount after she gave fraudsters sensitive data about her online banking over the phone.
In the past few days, the woman received a call from her bank on her landline. She wasn't at home at the time, but recognized her bank's phone number from the phone number display. A few days later she received another call from this line and answered the call.
Woman shares sensitive account information!
What she didn't know was that fraudsters had intentionally used a false call ID, namely that of the victim's house bank, for their calls using so-called "call spoofing". The fake bank employee described a problem with her home banking to her over the phone and, through clever questioning, managed to get the woman to give him sensitive account details. Only later did she realize that the perpetrators had made several withdrawals totaling almost 3,000 euros from her account.
Also read: Attention, spoofing call! This is how fake numbers are recognized and reported
The police currently assume that the woman had already been the victim of a phishing email and that the perpetrators already had her account access data. In order to ultimately be able to make transfers, the fraudsters sought contact with the woman by telephone and used “call spoofing” to convince her that the call came from her house bank.
This fraud case clearly shows how important it is to handle sensitive bank data carefully. In order not to fall victim to the scam, the police strongly advise:
- Do not give out sensitive information about your assets, valuables or bank access details over the phone.
- Bank employees never ask for sensitive data over the phone.
- Call your bank back using the number you know and find out about any alleged
inconsistencies directly.
Source: Central Hesse Police Headquarters – Lahn – Dill Press Office
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