In view of the energy embargo being discussed as a reaction to the Russian invasion war in Ukraine, many Germans are likely to be more concerned with their energy consumption: According to a new BITKOM survey, one in ten households has changed their electricity provider at least once in the past two years. 57 percent of households have done this at least once since 2012. In spring 2020 it was 47 percent and in 2016 it was only 38 percent.
Loyalty to the electricity provider is dwindling
“Loyalty to the electricity provider is dwindling. Competition has become greater in recent years and it is becoming increasingly easier for consumers to change providers quickly and easily,” says BITKOM energy expert Sebastian Schaule.
According to the survey, 60 percent were able to make the switch completely digitally - ten percentage points more than two years ago. For 52 percent of those who switched in the past ten years, the new electricity provider or a service provider specializing in the switch took care of all the formalities directly - here too, the figure was ten percentage points fewer in 2020.
Consumers are well informed
68 percent of the 1,000 people surveyed had previously obtained information from friends, family or neighbors. However, 54 percent used online comparison portals, such as Check24 or Verivox. 41 percent also looked at the energy supplier websites and ten percent read articles on online news sites. At least one in three (34 percent) used test reports, for example from Stiftung Warentest. Newspaper reports (28 percent) as well as brochures and information brochures (24 percent) were each relevant to around a quarter in the decision.
97 percent of those who have changed their electricity provider in the past ten years did so because of a cheaper tariff. 37 percent were also attracted by a switching bonus and twelve percent switch regularly anyway to save money. But 53 percent also switched because the new provider offers green electricity tariffs. 80 percent of all those surveyed also currently say that their personal approach to the issues of electricity and energy consumption in their household has changed due to climate change.
That could also be of interest
The little boy did not flee alone from Ukraine to Poland. In a widely circulated video, a little boy can be seen apparently (!) fleeing alone from Ukraine to Poland. But only apparently, because his family is there. Continue reading …
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Notes:
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