Facebook employees can read messages

In our article: “Smartphone: How to bypass Facebook Messenger”, we also mentioned, among other things, that Facebook employees can read messages, but what exactly does that mean?

Regardless of whether you use Messenger as an app or the messaging system on the Facebook page: the content can generally be read by both machines and Facebook employees.

Because users can also report private messages because of their content. They are then checked by an employee of the “Community Operations Team” to see whether they violate Facebook’s terms of use and, if necessary, deleted. This is how an employee from Facebook's German PR agency explains it when we asked.

Facebook does offer encryption for its Messenger.

But

  1. must be activated by all participants in the conversation. The messenger's frame then changes color from blue to black.
  2. Encryption only becomes active if every chat partner uses the messenger as an app. Anyone who reads and sends messages via mbasic.facebook.com or the desktop version of the Facebook page cannot activate encryption .
  3. We cannot judge how secure the encryption actually is. There is also a report button for encrypted chats.

In the “Standard” you can read, for example, the following:

Of course, Facebook does not see this as an inadmissible invasion of the privacy of its users; after all, they have agreed to all of this in the terms of use. In addition, your own intentions are clearer in this regard. For example, it would be about preventing the messenger from being used to share child pornography. Facebook emphasizes that you can also protect your own users from viruses and malware.

Sources:


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