Be careful: this is a scam. The fake bank employee tricks you into releasing payments. You will lose your money, warns our cooperation partner Watchlist Internet .

How does the scam work?

  • Your phone rings. The person introduces themselves as an employee of your bank.
  • The “bank employee” explains to you that there was a hacker attack on your bank account. Unauthorized transactions were made. They can help you protect your account and get the money back.
  • The supposed bank employee asks whether you have made a specific foreign transfer (e.g. 8,500 euros to an account in France). They deny. However, the bank employee claims that the transaction appears in his system and that the money will be debited soon if you don't act now.
  • To protect your account, you must share a login in your banking app.
  • Next, you will be asked to release the mentioned amount in your banking app. This is necessary to stop the fraudulent transfer. In reality, you authorize a transfer to the fake bank employee.
  • The “bank employee” asks again whether a specific transfer came from you. Again you will be asked to release the amount to refund you the money.
  • This procedure continues until you become suspicious and hang up. Cases have been reported to us in which amounts over 57,000 euros were stolen using this scam.

“Fake bank employees” are very convincing

The scam calls seem real. The criminals speak German very well and explain the reason for the call in a plausible way. We know from reports that different reasons are given for the call.

The wrong bank employees pose e.g. B. introduce new banking apps or claim that security updates are due. A virus scan will then detect fraudulent transfers. However, hacking attacks on your account or unusual transactions are often the pretext for the call.

Criminals are also very creative when it comes to explaining why you need to approve a payment or login. They claim, for example, B. that you cancel the transfer by releasing the amount.

Often the real number or name of your bank even appears when you call. Criminals use so-called “Call ID Spoofing” to manipulate the number display on your display.

Where did the criminals get my bank details and phone number?

We assume that you fell into a phishing trap and entered your IBAN, user number and telephone number.

Detect fraudulent bank calls

  • Your bank would never ask you to release payments.
  • Be careful if callers want to know personal information.
  • As a rule, your bank does not call you.

I have approved payments! What can I do?

  • Contact your bank immediately. It may be possible to stop the transfer.
  • File a police report.

Source:

Watchlist Internet

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