The Federal Association of Consumer Organizations warns district heating customers of non-transparent prices and price increases and calls on the legislature to regulate “maximally non-transparent providers” more closely. A price cap for heat pump electricity could help, says Ramona Pop, board member of the Federal Association of Consumer Organizations (vzbv).

District heating prices are not transparent

“Many district heating providers are extremely non-transparent when it comes to their prices and price increases. The antitrust authorities definitely need to take a closer look at this in order to prevent rip-offs. The legislature is also required to regulate the district heating sector in a much more consumer-friendly manner.”

Ramona Pop, board member of vzbv in an interview with the “Neue Osnabrücker Zeitung” (NOZ)

The vzbv boss complained that there were simply no precise guidelines as to which price increases for district heating were permissible and which were not and how customers should be informed about them.

“This is a real dark field, and it is becoming an enormous problem, especially in metropolitan areas.”

Ramona Pop, board member of vzbv in an interview with the “Neue Osnabrücker Zeitung” (NOZ)

The consumer advocate also advocated cheaper electricity for heat pumps.

“If heating with gas, oil or pellets is more affordable at the end of the day, the purchase of sensible but expensive heat pumps will of course be stalled. We are therefore calling for an upper limit for heat electricity tariffs.”

Ramona Pop, board member of vzbv in an interview with the “Neue Osnabrücker Zeitung” (NOZ)

The traffic light wants to cap the price for “normal” electricity at 40 cents per kilowatt hour.

“Electricity for heating requires a cap at 30 cents. I hope Economics Minister Robert Habeck and Finance Minister Christian Lindner have open ears for this.”

Ramona Pop, board member of vzbv in an interview with the “Neue Osnabrücker Zeitung” (NOZ)

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