The German pension insurance warns against being connected to a personal contact person at the German pension insurance via menu selection.
“We never contact our customers like this ,” emphasizes a spokeswoman for the German Pension Insurance Association. In addition, it is impossible for the social security number or data stored in the pension account to be blocked or deleted due to a telephone request. Particular caution should be exercised if an immediate transfer of money is requested over the telephone. In such cases, you should always inform the police, advises the German Pension Insurance.
If you are unsure, please contact the German Pension Insurance on its free service number 0800 1000 4800.
Source: German pension insurance
Also read our 6 tips to protect yourself against telephone fraud!
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