The Wall Street Journal reported that more than two dozen employees accused of selling Facebook credentials were fired.
Facebook internal tool “Oops”
Those employees were able to view the accounts of Facebook and Instagram users using the internal tool “Oops” (Online Operations). However, their actual task was to help users with login problems.
That tool is only available in “special cases,” reports heise.de . If a user has been hacked or has forgotten their access data, employees can use this tool to help users regain access to their accounts.
Internal investigation
As part of a lengthy internal investigation, Meta executives discovered that some employees were misusing Oops for their own purposes.
They worked with third parties and gained unauthorized access to user accounts. – Against tens of thousands of dollars.
Business Insider reports on two employees who are accused in this matter. One employee worked for the meta-security company “Allied Universal”. She was terminated in February after the company learned that she was allegedly paid thousands of dollars in Bitcoin for resetting a handful of user accounts. In an interview, she denied the allegations. According to her, she reset 20 accounts for relatives and was forced by an unknown person to demand more money for them.
Another Allied Universal employee has been fired after helping third parties take over Instagram accounts. He also denies these allegations.
An Allied Universal spokesperson stated that “the company takes all reports of violations of our standards of conduct seriously.”
Statement from meta-speaker
Andy Stone, a spokesman for the company, told Business Insider that hackers constantly target online platforms like Meta and that "people should never buy or sell accounts or pay for an account recovery service as this violates our terms and conditions."
Stone emphasized that meta employees who have access to Oops receive warnings to watch out for phishing scams and not to engage with strangers.
Stone also emphasized that Meta regularly updates its security measures and “will continue to take appropriate action against those involved in this type of fraud.”
Source:
Wall Street Journal , Business Insider , heise.de
This might also be of interest: Facebook will remove personal information from user profiles in December 2022
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