This is how nasty fraudsters rip off online banking.
Since September 14, 2019, a new guideline is intended to make online banking more secure. Now the police are warning that fraudsters are exploiting this very rule. With a two-factor system, you need another feature for authentication in addition to the password. The scammers ask about this via email or on the phone. The introduction of the Second Payment Services Directive (PSD2) is being exploited for phishing and fraud. Finally put an end to fraud when paying online – that is the goal of the second European Payment Services Directive (PSD2).
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The directive affects all payment transactions carried out on the internet and must be implemented by September 14, 2019. The only exception here is credit card payments, for which there is a transition period. But even before PSD2 is implemented, fraudsters are now getting to work and trying to rip off consumers.
The consumer advice center and the Rhineland-Palatinate State Criminal Police Office warn of crooks' scams and give tips on how to protect yourself.
In the past, there have been repeated data leaks at companies, as a result of which, for example, credit card data or online banking data fell into the wrong hands. The PSD2 is intended to prevent unauthorized persons from being able to initiate online payment transactions using the stolen data. The directive now requires that in future consumers must authorize their payment transactions online using two independent methods, known as two-factor authentication. In concrete terms, this means: It will no longer be enough to just enter a password or a check digit; a second security feature must be added. This could be a TAN number that is generated in a security app on the smartphone or the request for biometric data such as Touch or Face ID.
Fraudsters are shamelessly exploiting the changes in online banking and online payments required by PSD2: Phishing emails are circulating in which bank customers are asked to confirm their customer details. This is necessary because of PSD2. In reality, consumers give their banking details to fraudsters on a fake portal. Similar fraud attempts have been reported for other payment services such as PayPal.
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The upcoming changes were used by a provider of expensive prepaid credit cards for a particularly bold attempt at deception: A consumer received a call saying that a new credit card would be sent to her “due to the changes in the law” because her old card could no longer be used. Shortly afterwards, the consumer received a mailing from this provider for which she was supposed to pay 98.90 euros cash on delivery - even though she had not ordered a new credit card.
The consumer advice center and the State Criminal Police Office advise:
- Be suspicious! Phishing emails can appear very serious and convincingly real. Known sender information is often fake and is intended to inspire trust.
- Banks or payment services never request customer data or account access data via email.
- If in doubt, ask your bank or payment service.
- Never click on links in an email or open any file attachments if there is even the slightest doubt about the usefulness or authenticity of the attachment.
- Pay attention if someone contacts you by phone or email and announces or demands that you take some supposedly necessary measures with reference to PSD2. Check critically whether these measures are even necessary.
Source: State Criminal Police Office
Article image: Shutterstock / By wk1003mike
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