Online fitness studios are ideal for people who don't have a studio nearby but still want to get or stay fit effectively. However, their terms and conditions often contain inadmissible regulations.

Brandenburg consumer advice center examined the general terms and conditions of ten online fitness studios for inadmissible regulations to the detriment of consumers. She therefore warned all providers. They have now declared that they will no longer use . a checklist to help you choose the right provider .

“The relatively low costs compared to stationary studios can be worthwhile if you use the offer regularly. An online studio is also location-independent and available at any time. Last but not least, as with all distance selling contracts, consumers are generally entitled to a two-week right of cancellation if they decide against the service after the contract has been concluded,” says Michèle Scherer, consultant for the digital world at the Brandenburg Consumer Center, about the advantages of online training.

Market check reveals risks

But the market check also reveals risks for consumers. This means that customers do not have a physical trainer at their side who can monitor exercise sessions and give specific instructions for correct training. The consumer advocates found particular deficits when examining the general terms and conditions (GTC) and the data protection regulations.

“We have found regulations that make termination significantly more difficult. There were providers who wanted to avoid any liability for errors in their offers or who reserved the right to increase prices at any time and unilaterally without further ado.

We have warned all providers and asked them to no longer use the ineffective regulations in new contracts and to no longer refer to them in old contracts."

said the consumer advocate. All online studios then issued a cease-and-desist declaration or assured that they would no longer refer to the disputed regulations and made improvements.

“We also advise ignoring links to shops that offer diet products and nutritional supplements for sale on their websites. These are not necessary for training success. What’s more important is a healthy and varied diet with lots of exercise.”

Users of fitness studios can have their contract checked by the Brandenburg Consumer Center. Anyone interested in online fitness can the checklist from the Brandenburg Consumer Center .

If you have any questions or uncertainties about the individual regulations, the consumer advice center can help:
– personal consumer advice, make an appointment on 0331 / 98 22 999 5 (Mon to Fri, 9 a.m. to 6 p.m.) or online at www.verbraucherzentrale-brandenburg.de/termine ,
– by telephone Advice on 09001 / 775 770 (Mon to Fri, 9 a.m. to 6 p.m., 1 €/min ad German landline, mobile phone varies) and
- email advice at www.verbraucherzentrale-brandenburg.de/emailberatung


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