You keep reading in the media that you can now do all your shopping via WhatsApp because WhatsApp has launched a payment function.

Yes, that's right, WhatsApp is introducing a payment function> BUT...

  1. This only works in Brazil at the moment
  2. And you can only use it to shop at certain participating retailers

WhatsApp itself writes:

Starting today, people across Brazil can pay their local small businesses directly in a WhatsApp chat. This seamless and secure payment method is a huge advantage for people and small businesses who want to buy and sell on WhatsApp without having to go to a website, open another app, or pay in person. We're rolling out this feature to a small number of companies today and will make it available to many more companies in the coming months.

Source: WhatsApp blog post from April 11, 2023

, i.e. paying via WhatsApp, is not yet possible in Germany and Austria As soon as we introduce this, we will report on it separately.

For anyone who is interested in what WhatsApp writes on this topic, here is the translation of the message for Brazil:

“Starting today, people across Brazil can pay their local small businesses directly in a WhatsApp chat. This seamless and secure payment method is a huge advantage for people and small businesses who want to buy and sell on WhatsApp without having to go to a website, open another app, or pay in person. We're rolling out this feature to a small number of companies today and will make it available to many more companies in the coming months.

In Brazil, you can search for a store, view goods and services, add them to your shopping cart and pay with just a few taps. We are pleased that we can finally enable this option for people and companies directly in a chat.

It is now possible to pay for goods and services using Mastercard and Visa debit, credit and prepaid cards issued by the numerous banks participating in the service. Small businesses using the WhatsApp Business app can connect with a supported payment partner such as Cielo, Mercado Pago or Rede and create an order within the app to securely accept payments from their customers.

Like all WhatsApp features, payments are also secure. Card numbers are encrypted and stored securely, and users are required to create and use a payment PIN for each payment. We also offer customer support to ensure help is available when needed.

We are excited to see how this service will help people and small businesses in Brazil connect through WhatsApp and look forward to expanding it to more companies and countries in the future.”


Also read:
Money laundering jobs via WhatsApp
WhatsApp is working on a new feature: Block individual chats
Profile picture disappeared on WhatsApp contact: Am I blocked?


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