The consumer advice center and the Rhineland-Palatinate State Criminal Police Office warn of fraudulent phishing emails that look as if they come from the house bank. Criminals use emails that look deceptively real to try to access personal data such as access data, passwords or transaction numbers. A link in the fictitious messages leads to professionally designed websites where personal data should be entered.
Phishing in the name of banks
In current phishing emails, Deutsche Bank or Volksbank allegedly ask people to update the new web security system or the account information via a link. In other emails, the DKB allegedly calls for account verification due to “irregular activities in connection with a credit card” or calls for customer data to be updated so that the Federal Ministry of Finance can make a transfer. A link is also included in these cases.
In all cases, extreme caution is required
The consumer advice center and the State Criminal Police Office advise not to click on any links in suspicious emails or to open any attachments, but rather to carry out a plausibility check that can be used to unmask phishing emails:
- Incorrect German and grammatical errors in the text can indicate the use of translation services.
- Many phishing emails are written in English or French.
- A personal salutation is often missing; However, some phishing emails also contain a personal address.
- Many phishing emails ask you to react as quickly as possible. At the same time, they threaten negative consequences such as blocking online access.
- Particular caution is required when entering personal data such as PIN and TAN. Banks never send their customers emails asking for PIN codes or other access details.
- Under no circumstances should file attachments from unexpected emails be opened, as these often contain viruses or other malware
- It is also best not to click on Internet links in emails. They could lead to fake sites. It is better to access the website yourself by typing the address into the browser.
- No matter how well the email is written, it could also be an attempt at fraud. If in doubt, ask by other means, for example by calling the bank.
Further information
- The phishing radar provides continuous information about current phishing scams.
- The consumer advice center offers further information on the subject of phishing HERE .
- Information from the State Criminal Police Office is available at polizei-beratung.de
We have also created a page with current phishing warnings: HERE
Source:
Consumer advice center
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