This email is intended to lure Volksbank customers into a trap.
This email pretends to be a Volksbank and asks the recipients to go through a security check due to security-related problems. In order for this security check to be called up, a means of pressure is also used: This check is only free for the next 12 hours, after which the security check is carried out manually and costs €24.99.
The email contains the Volksbank logo, name and corporate design. The content is in barrier-free plain text:
Dear customer, date: July 9, 2018
Unfortunately, there have been an increasing number of security-related problems in connection with Volksbank customer data recently.
We therefore ask you to update your system and briefly undergo our security check.
We offer you a free 12-hour period to update your inventory data. If you decide to do so at a later date, we will carry out the security check manually and collect a processing fee of 24.99 euros from your account.
Please click the following link to go to the security check.
Thank you for your understanding.

Phishing scammer pretends to be Volksbank!
Content, structure and argument are of course important in a phishing scam via email, but so is the choice of the fake sender. In this case, the name Volksbank was misused. Since the email is sent blindly, it naturally also reaches people who are not Volksbank customers.
The supposed security check takes place on a website that claims to be a Volksbank. However, this website does not belong to Volksbank, but contains a fake portal. All entries made here end up directly in the hands of fraudsters.
Mimikama tips:
If you fall into such a phishing trap, the following measures can help: Security software can help preventatively ! Despite all caution, it can still happen from time to time that you have fallen victim to a phishing attack and have unintentionally disclosed your personal data to third parties. It is important not to panic and to act immediately!
So that you actually know what to do if the worst comes to the worst, simply follow our step-by-step instructions:
- Contact the company for which your personal user or login information was stolen immediately. Please call customer service to have your account blocked. Banks in particular have a blocking hotline that can be reached around the clock and is available specifically for such and similar cases. Describe your case and your account or user area will no longer be accessible with the old login data.
- Log in to your user account and check whether you can still log in. If this is still possible, go immediately to the area where you can change your current login details. Set a new password and, if possible, also change the user name and contact address.
- Check immediately whether account changes or transactions have already been made , as criminals are usually very quick. Check whether, for example, goods have been purchased or debits have been made for which you are not responsible. If this is the case, inform the customer service of the respective provider immediately.
- Document all abnormalities . Take screenshots, print out bank statements and the phishing email, or forward the email to the company in whose name the cybercriminals sent the phishing email.
- Contact a lawyer who specializes in internet fraud , describe your case and submit all documents related to the fraud. You should contact the lawyer even if you have not yet reported any damage.
- 2 -factor authentication (if offered) prevents access even if fraudsters have obtained the access data through phishing.
By the way, there is also hope in phishing that stolen funds, for example from online banking, will be replaced by banks. The basis for this is the Civil Code (BGB). According to § 675u BGB, payment service providers are obliged to replace the stolen payment amounts in the event of unauthorized payment transactions. However, this only applies if the person concerned has fulfilled their duty of care. Further information on the legal basis in the event of damage can be found here .
“Whether you believe that or not. It is like that."
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Notes:
1) This content reflects the current state of affairs at the time of publication. The reproduction of individual images, screenshots, embeds or video sequences serves to discuss the topic. 2) Individual contributions were created through the use of machine assistance and were carefully checked by the Mimikama editorial team before publication. ( Reason )

