Criminals often conceal the true origin of an incoming call by showing a fake number on the phone display. From December 1, 2022, customers will finally be better protected from this , says Klaus Müller, President of the Federal Network Agency.

Providers of publicly accessible telecommunications services must now technically ensure that

  • Calls are canceled in which the emergency numbers 110 and 112, high-priced numbers (0)900, (0)137 and numbers for information and speed-dial services are incorrectly displayed and
  • No German phone numbers are displayed as sender information for calls from foreign networks. The number display must be suppressed in such cases. This excludes mobile phone numbers in international roaming.

Identity deception through call ID spoofing

By setting up fake phone numbers, consumers are often deceived about the identity of the caller.
Some of these calls have a criminal background. The vast majority of calls with manipulated phone numbers originate in foreign networks or are routed to Germany via foreign networks. The aim of the new technical protection mechanisms is that when you receive a call from a German number, you can rely on the fact that the call is coming from the authorized number owner.

More calls from blocked numbers in the future

As a result of the anonymization requirement, there will be an increase in calls with hidden numbers. It should be noted that not all calls with a suppressed number are dubious. Callers can also opt for phone number suppression for legitimate reasons. The Federal Network Agency generally recommends making sure the identity of the caller.

Source: Federal Network Agency

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