As the current Watchlist Internet announces, the instant translator from Muama Enence does not keep what it promises!
An instant translator - a device that translates 32 languages instantly and eliminates communication problems on vacation or during business activities - sounds great! This is what UAB Ekomlita promises with the MUAMA Enence Instant Translator.
But be careful: important information about the product is sometimes hidden here, serious problems arise when withdrawing and we have concerns about data protection!
Enence.com promises you “real-time, two-way communication with everyone on the planet.” This should be made possible by a handy translator that fits in every pocket. The MUAMA Enence Instant Translator is said to be able to speak 32 languages, which is probably not enough to communicate with everyone on the planet, but would still bring great relief in many life situations.
The product promises tempt you to buy quickly, but remember: not everything that glitters is gold!

Connection to smartphone and internet required!
It's never mentioned on the enence.com sales pages, but if you want to use the instant translator, you have to pair it with a smartphone and ensure an internet connection. This limits its use on your vacation if roaming charges apply in the destination country. In addition, it complicates usage. According to reports from buyers, the device is useless without a smartphone and an app open.
Questionable app necessary!
In addition to the connection to the smartphone, the ME Translator app must also be installed. However, we do not recommend installing it. In addition to the numerous negative reviews, the permissions that the app requires on your smartphone speak against this.
The app in Google's Play Store, for example, requires, among other things, access to:
- Your photos, media and files
- Your internal storage
- Your camera
- your calendar
- Your contacts
- Your microphone
- And many more!
The extensive permissions that the app grants itself suggest a great interest in your personal data.
Legal problems!
In addition to the points mentioned above, there is the disregard for legal regulations on enence.com.
- Right of withdrawal does not comply with the law : For online purchases in the EU, there is generally a full 14-day right of withdrawal. On enence.com, however, it is stated that in the event of a cancellation, 15 percent of the purchase price will be retained as a processing fee.
- Problems with cancellation : Many disgruntled buyers report difficulties with cancellation because there is no return address on the website.
- Disregarding the button solution : All websites on which you complete a purchase and agree to a payment are required by law to contain certain information in specified places. For example, the order button must clearly indicate an obligation to pay. None of this is fulfilled on enence.com.
You have ordered?
If you have ordered, we can only advise you to persistently ask the provider for a return address in the hope that the money will be fully refunded after a return. According to experience reports, this actually leads to repayment in some cases. Please note, however, that you run the risk of having to pay additional return shipping costs.
If there is no refund, contact your payment service provider, describe your problem and ask about the options for a chargeback. However, there is no legal right to this.
Source: Watchlist-Internet
The Watchlsit-Internet on Facebook can be found here.
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