A transgender handbook published by Deutsche Telekom in autumn 2022 is currently causing controversy. The debate is currently being fueled by claims that the manual prescribes “ideological rules of behavior and language” and that opposing voices are “denounced”. But how much truth is there in these claims?
| Claims | Fact check |
|---|---|
| Telekom's transgender handbook enforces ideological rules of behavior and language. | The manual makes it clear that the instructions included are recommendations, not prohibitions. It understands gender as something that includes biological characteristics. |
| The handbook promotes denunciation. | The manual emphasizes that it is completely okay and respectful to use a person's name instead of their chosen pronoun. It does not call for denunciation if someone chooses not to use neopronouns. |
| The manual forces the use of neopronouns. | The manual introduces neopronouns and recommends their use, but makes it clear that their use is on an individual basis and requires practice. It's okay to use a person's name if the pronouns are confusing. |
| All Telekom employees must wear pride flags. | This is false information. The manual emphasizes acceptance and empathy rather than imposing certain symbols or actions. |
It was fall 2022. The leaves had begun to shine with bright colors before falling gently to the ground. But it wasn't just nature that was preparing for the change. There was also a change in the offices of Deutsche Telekom, one that would make waves.
The Transgender Handbook Incident
Telekom had published a transgender handbook, a guide that was intended to make the company more open and welcoming to everyone, regardless of gender identity and expression. It was a shining moment, a symbol of progress and acceptance. But not everyone saw and sees it that way.
The dark clouds of discontent began to gather. Online voices, mostly hidden behind troll profiles, accused the company of imposing “ideological rules of behavior and language” and of “denouncing” anyone who rebels. The storm was approaching and Telekom was in its sights.
The Handbook: Facts vs. Fiction
Despite the initial turmoil, Telkom had made it clear that its transgender handbook was not intended to control or oppress anyone. It was explained that gender encompasses biological characteristics and is assigned in binary terms in most cultures.
The instructions for “Allies” contained in the manual were presented as recommendations and not as prohibitions. The goal was not to force people into a certain way of thinking, but rather to raise awareness of the challenges trans people face.
Language and identity
The section on pronouns and neopronouns received particular attention. The manual's recommendations to use these sparked much of the controversy. However, it was clearly established that it is completely okay and respectful to use a person's name instead of their chosen pronoun.
In the eye of the storm
Telekom had already published a statement on its manual . It was aimed at those who wanted to polarize by taking things out of context. She explained that the use of neopronouns may sound unusual and not everyone will encounter them in everyday life. It was emphasized that everyone is free to comply with the request for certain pronouns or not.
Supportive measures and misunderstandings
Telekom made it clear that there were additional options for support, such as training. Opponents of the handbook had claimed that all employees would be required to wear Pride flags, which was simply not true. Telekom has also made it clear that it does not encourage people to inform.

Discrimination
Telekom has made it clear that discrimination will not be tolerated. Like many other companies, Telekom also has a reporting portal for compliance cases of all kinds. This can include discrimination or bullying, and this is checked on a case-by-case basis.
Deutsche Telekom also commented on this on Twitter on July 18, 2023 and wrote: “The manual provides orientation for everyone who wants to deal with the topic objectively & is not a must. We do not call for denunciation. Nevertheless, we do not tolerate discrimination and stand for respectful treatment. That should be democratic consensus.”
Incorrect! The manual provides orientation for anyone who wants to deal with the topic objectively and is not a must. We do not call for denunciation. Nevertheless, we do not tolerate discrimination and stand for respectful treatment. That should be democratic consensus.
— Deutsche Telekom AG (@deutschetelekom) July 18, 2023
Conclusion: The controversy surrounding Telekom's transgender handbook has shown that progress is often accompanied by challenges. But history has also shown that out-of-context information and misrepresentations can be dangerous and fuel hatred against marginalized groups.
It is therefore important that each individual conducts their own research and critically questions disinformation. Just as the leaves fall in autumn and make way for new growth, our society must constantly grow and change to be truly inclusive and accepting.
Also read: Video fact check: Attack on young people by kicking them in the head in the park
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Notes:
1) This content reflects the current state of affairs at the time of publication. The reproduction of individual images, screenshots, embeds or video sequences serves to discuss the topic. 2) Individual contributions were created through the use of machine assistance and were carefully checked by the Mimikama editorial team before publication. ( Reason )

