Then you should act quickly because it is a scam. While you are wondering about the Zalando delivery you have received, the brazen salespeople make off with your money. Contact Zalando and Vinted immediately and report the case!

How does the Vinted-Zalando scam work?

Fraudsters are currently at work on Vinted. They advertise very cheap clothing and shoes as new goods. If you buy the product, you will receive a package a few days later - not from Vinted, but from Zalando. In the package you will see the ordered goods including an invoice with the original price.  

The criminals created an account with Zalando using your data and ordered the desired product to your home on account. Why do the fraudsters do this? We assume this is a diversionary tactic. While you wonder why the package suddenly comes from Zalando and not from Vinted as expected, the criminals disappear with your money! When paying with Vinted Buyer Protection, you only have 2 days to report a problem. If this deadline passes, the money will be released to the sellers.  

Victims report that the criminals have even written them threatening messages. Don't be intimidated! Don't respond and ignore the messages. Report and block the person!

Attention: Other portals are also affected

Criminals don't just use Vinted to steal your money! Scams also exist on other online marketplaces. Beware of rip-offs on Willhaben, eBay and Co.! (HERE)

If you suspect fraud, react quickly!

  • React quickly and contact both Vinted and Zalando.
  • As a rule, you get the money back through Vinted buyer protection. Immediately tap the “I have a problem” button in Vinted and report the incident to the platform. Vinted is aware of this scam and will refund victims their money. (HERE)
  • Have you waived Vinted buyer protection and paid outside of the platform? You will probably not get anything refunded. It is best to clarify the situation with Vinted or the payment service provider.
  • Inform Zalando to prevent further invoices, reminders and debt collection letters. Send the package back using the enclosed return label.
  • Report it to the police, e.g. to the online watchdog. ( HERE )
  • Beware of follow-up fraud: Criminals have your data and may use it for further fraud.

Tips: Shop safely on Vinted

  • Pay via Vinted Buyer Protection.
  • Stay away from offers that are too cheap, especially if they are supposedly new.
  • Be careful if sellers have few or no reviews.
  • Take a close look at the profile.
  • Always communicate via Vinted's messaging portal. If sellers shift the conversation to WhatsApp or other messengers, there is fraud behind it.
  • Report suspicious users. ( HERE )

You might also be interested in: Be careful when paying cashless

Source: Watchlist Internet


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