Vodafone Deutschland GmbH has to pay 41,000 euros because it violated a court ruling from the Munich I Regional Court. Accordingly, the company is not allowed to confirm the conclusion of a contract for the product “Red Internet & Phone Cable” and/or the product “Vodafone Security Package” to consumers if they have not ordered them. Because the telephone provider disregarded the obligation to cease and desist several times, the Hamburg consumer advice center applied for and successfully enforced fines (judgment of the Munich I Regional Court of November 3rd, 2020, no. 1 HK O 14157/19).
Nine violations within a few months
The Hamburg consumer advocates were able to prove that the telecommunications provider had violated the judgment issued in 2020 a total of nine times in the past few months. In all cases, the Munich I Regional Court has imposed fines of 3,000 or 5,000 euros per violation following a request from the Hamburg Consumer Center.
“It is good that Vodafone is now also feeling the financial consequences of its crimes.”
Julia Rehberg from the Hamburg consumer center
In the event of further violations, the court could also impose higher fines. The fines go to the state treasury.
“We are repeatedly contacted by those affected who have to take action against invoices from Vodafone for which there is no contractual basis. We will do everything we can to ensure that Vodafone doesn’t get away with this scam.”
Julia Rehberg from the Hamburg consumer center
VZ Hamburg supports affected consumers
Consumers who have problems with the telecommunications company can report their case to the Hamburg consumer advice center. Consumer advocates have successfully taken out-of-court and legal action against the company several times in recent years.
Further information on the various Vodafone procedures and a complaint form can be found on the Hamburg Consumer Center website: HERE
Source:
Hamburg Consumer Center
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