Stories are often made up on social networks. But this incident is not fake.

We received some inquiries about the following Facebook status post:

Screenshot by mimikama.org
Screenshot by mimikama.org

A user talks about his visit to the Hamburg planetarium with his son, who is in a wheelchair. The problem here is already clear from the second sentence: “FLOWN FROM THE PLANETARIUM WITH A ROLLER”.

The full status post can be found here:

Users wonder whether this story is actually true, because it is not uncommon for stories to be invented, especially on Facebook, to collect clicks.

But not in this case!

The fact check

This actually happened to the S. family. So it's not a fake.

The Planetarium Hamburg then also commented publicly on this incident and wrote on Facebook:

Dear S. family,
we very much regret that during your visit we were unable to find a good solution that met your specific needs and at the same time was compatible with safety regulations.
We can understand Nico's disappointment and your anger about it. We are also very sorry that the tone became unduly heated during the conversation and that we were unable to find a solution for an immediate refund of the entrance fee.
We will improve these points as quickly as possible. Please be assured that inclusion is an important issue for us and we continue to strive to improve the planetarium experience for wheelchair users.
We hope that we can welcome you again to the Planetarium Hamburg and, as a small recompense, we invite you and Nico to visit again.
We are also available for a personal conversation.
The management of the Planetarium Hamburg

Screenshot by mimikama.org
Screenshot by mimikama.org

Result:

It's not a fake.

The planetarium responded to the incident.


If you enjoyed this post and value the importance of well-founded information, become part of the exclusive Mimikama Club! Support our work and help us promote awareness and combat misinformation. As a club member you receive:

📬 Special Weekly Newsletter: Get exclusive content straight to your inbox.
🎥 Exclusive video* “Fact Checker Basic Course”: Learn from Andre Wolf how to recognize and combat misinformation.
📅 Early access to in-depth articles and fact checks: always be one step ahead.
📄 Bonus articles, just for you: Discover content you won't find anywhere else.
📝 Participation in webinars and workshops : Join us live or watch the recordings.
✔️ Quality exchange: Discuss safely in our comment function without trolls and bots.

Join us and become part of a community that stands for truth and clarity. Together we can make the world a little better!

* In this special course, Andre Wolf will teach you how to recognize and effectively combat misinformation. After completing the video, you have the opportunity to join our research team and actively participate in the education - an opportunity that is exclusively reserved for our club members!


Notes:
1) This content reflects the current state of affairs at the time of publication. The reproduction of individual images, screenshots, embeds or video sequences serves to discuss the topic. 2) Individual contributions were created through the use of machine assistance and were carefully checked by the Mimikama editorial team before publication. ( Reason )