A sudden rush of order notifications from the online department store Amazon floods your inbox. You didn't make these orders, and yet they still indicate purchasing gift cards from various service providers. Before you let panic overwhelm you – take a deep breath. Here you will find the explanation of what really happened.
Surprise in your inbox
Thousands of Amazon customers in the US were amazed when they received notifications about hotel gift card purchases without warning. com , Google Play and even Mastercard. Some even received several of these messages in quick succession. The confusion was great: none of these customers had placed such an order. And even though the emails came from a legitimate company address, the unexpected messages and untrustworthy subject lines led some to fear they had fallen victim to a scam.
Looking for answers
Things didn't get any better when the message itself warned about scams involving these gift cards. However, a quick check on the Amazon website revealed that these mysterious orders did not exist. Was it a sophisticated phishing campaign? Or was it a technical problem from Amazon itself?
Amazon reacts
Only after the topic was hotly debated on social media and various news platforms reported on it did Amazon come forward. The company admitted it was an oversight. They promised to contact the affected customers directly and sort out the mess. It also assured that the problem had been resolved and such an incident would not happen again. But the “how” and “why” behind the incident remained obscure; Amazon did not reveal the exact cause of the error.
Conclusion
In an age where phishing and online scams are ubiquitous, such unintentional errors from large companies like Amazon can easily leave customers feeling confused. While this incident was fortunately harmless, it reminds us of the importance of always being vigilant and discerning when it comes to our online transactions. It's always worth looking twice.
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Source:
BleepingComputer.com
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