The Rhineland-Palatinate consumer advice center has been receiving complaints about dubious telephone calls for a few days now. Be careful: rip-off when you call!
The callers claim that the consumers took part in lottery or competitions.
These are chargeable and the contract runs for one year. But they are prepared to approach the consumer: if he or she confirms three games, the contract can be terminated early. According to the caller, the price for the three games is between 70 and 90 euros per month. The consumer advice center advises: Don't let yourself be unsettled and under no circumstances accept the offer.
What you can do.
“If you are sure that you have not agreed to a contract offer, reject the claim and ask the provider to prove how the contract was supposed to have been concluded. As a purely precautionary measure, you should also revoke the conclusion of the contract and challenge it on the grounds of fraudulent misrepresentation.
says Jennifer Kaiser, expert at the Rhineland-Palatinate Consumer Center. The consumer advice center offers a free sample letter .
It is also important to check your account statements regularly and immediately reverse any unauthorized debits from your bank. In the event of unauthorized debits, a criminal complaint for (attempted) fraud and, if necessary, a criminal complaint for unauthorized use of data should also be filed with the police or public prosecutor.
“Anyone who takes part in competitions or lotteries must read the small print beforehand,”
continued Kaiser.
To take part in the competition, it is usually sufficient to provide your postal address. Information about telephone and fax numbers, email addresses or even bank account details should be avoided. Be particularly critical before agreeing to pass on your data to third parties. Caution is advised if neither the third parties nor the purpose of the transfer are specifically named or if only a general reference is made.
If you are unsure or have already fallen victim to fraud, contact your local consumer advice center .
Source: Consumer Center Rhineland-Palatinate
Article image: Daisy Daisy / Shutterstock.com
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