Wave of fraud: Beware of phishing in the form of a package

The current wave of fraud in the form of phishing emails and text messages disguised as notifications from parcel delivery companies poses a serious threat to consumer data security. These emails, which are often difficult to distinguish from real notifications, are targeted to steal personal information.

What is particularly perfidious is that the criminals also pay attention to seasonal characteristics and, for example, take advantage of the increased volume of parcels during the holidays and the New Year.

A common scam in these emails is the unclear request to click on a link, for example to complete shipping processes or to pay alleged return costs. However, these links lead to fake websites that aim to steal personal information.

Identifying features of phishing emails from supposed parcel service providers

There are various signs that indicate a phishing email. This includes

• Linguistic deficiencies: Incorrect German or grammatical errors can indicate the use of translation services.
• Lack of personal salutation: Many phishing emails do not address the recipient directly.
• Urgency and threats: A quick response is often required, accompanied by the threat of consequences such as account suspension.
• Suspicious Attachments: Unexpected email attachments should be avoided as they may contain malware.
• Sender verification: Official messages from parcel service providers such as DHL use specific email domains. Deviations indicate phishing.
• Check tracking numbers: If a tracking number is provided, it should be checked on the service provider's official website.

Measures against phishing

Consumer advice centers and the State Criminal Police Office recommend carrying out a plausibility check for every email or SMS. If you are unsure, you should contact the respective service provider directly. It is also advisable to find out about the official safety instructions from parcel service providers such as DHL.

questions and answers

Question 1: What to do if you receive a phishing email?
Answer 1: It is important not to click on links or open attachments. The email should be reported and then deleted.

Question 2: How can you generally protect yourself against phishing?
Answer 2: Be careful with unexpected emails or text messages. Good security software and regular updates are essential.

Question 3: Are phishing attacks always easy to detect?
Answer 3: No, some phishing attempts are very sophisticated and difficult to detect. Therefore, constant vigilance is required.

Question 4: What should I do if I clicked on a phishing link?
Answer 4: Immediately change all passwords, especially if they were used on the affected site, and report the incident to the police.

Question 5: How can I check if an email is genuine?
Answer 5: Check the sender address, look for the company's official contact information and compare it with the information in the email.

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Source: Press portal

Also read:

• How to Use Social Media Safely – Digital Vigilance
• Scam Alert: How scam emails try to deceive you
• Cyber ​​threats – what awaits us in 2024