Older people often have difficulty understanding emojis

Emojis have long since developed into a universal language that transcends borders and enables communication across cultures. But while younger generations seem to juggle this imagery effortlessly, a recent study from the University of Ottawa that older people often have difficulty using emojis. This observation highlights the digital divide between generations and calls for a rethink in the design of communication technologies.

The challenge of emoji interpretation

The study, conducted by scientist Isabelle Boutet, shows that older adults understand the existence and basic function of emojis, but feel uncertain about their interpretation and use. What is particularly interesting is that this uncertainty is not primarily due to lower accuracy in interpretation. Rather, seniors use emojis less often and choose from a smaller variety, which indicates a fundamental uncertainty in their use.

Promote communication between generations

Interestingly, the emoji meant to express surprise - a speechless, wide-eyed yellow face - is the hardest for the older generation to understand. Followed closely by the emoji that symbolizes happiness. These results suggest that the current design and selection of emojis are not suitable for all age groups. Boutet emphasizes the importance of supporting older people to use emojis to facilitate intergenerational communication and reduce loneliness.

Solutions for an inclusive emoji world

The results of the study call for a rethink: How can emojis be designed so that they are universally understandable and usable? Boutet suggests that software developers could rework existing emoji menus to enable cross-generational use. One approach could be to create unique emojis that are easier to decipher even for older people. In addition, training courses could be helpful to train older users in how to use this modern form of communication.

Questions and answers about emojis and older people:

Question 1: Why do older people have problems with emojis?
Answer 1: Older people use emojis less often, choose fewer different emojis, and are less confident about interpreting them correctly.

Question 2: Which emojis are hardest for older people to understand?
Answer 2: The surprise emoji and the happiness emoji are particularly difficult to interpret.

Question 3: How can older people be supported in using emojis?
Answer 3: By developing unique emojis and providing training on how to use these communication tools.

Question 4: What are the benefits of improved emoji communication between generations?
Answer 4: It can facilitate interaction between generations and reduce loneliness.

Question 5: What is the main requirement of the study?
Answer 5: Software developers should customize emoji menus so that they can be used by all generations.

Conclusion

The University of Ottawa study highlights the digital communication barriers between generations and underscores the need to make emojis more accessible and understandable as part of our everyday communication. By adjusting emoji selection and providing educational resources, we can create a more inclusive digital world where everyone, regardless of age, can benefit from the benefits of this universal language.

Committing to such adaptation is not only a challenge for developers, but also an opportunity to strengthen bonds between generations.

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Source: press release

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