Criminals pose as Hofer and send random emails claiming that your email or IP address has been selected.

You should therefore take part in a short survey and receive a free iPhone 11 or Samsung Galaxy S20. However, our cooperation partner Watchlist Internet warns: The email does not come from Hofer, you will not receive a smartphone as a gift and you will end up in an expensive subscription trap!

You may find a Hofer-themed email in your inbox promising you exclusive rewards. You should receive an iPhone 11 or a Samsung Galaxy S20 for free based on your IP address selection. All you have to do is take part in a short survey.

This is where it becomes apparent for the first time that it is a trap. The red arrow we inserted in the picture points to the following hidden cost information:

All new customers take part in the raffle for the campaign product shown. If you are one of the lucky winners, you will be contacted directly by email. This special offer includes a 3-day trial of an affiliated subscription service.

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Afterwards, the subscription fee (33.50 EUR every 14 days) will be automatically deducted from your credit card. If you are dissatisfied with the service for any reason, you may terminate your account within 3 days' notice. The service will be renewed every 30 days until canceled. This campaign expires December 31, 2020.

So you don't actually enter your data to take part in a competition, but instead you end up in a subscription, through which over 67 euros per month are automatically debited from your credit card.

Contract invalid!

Such hidden cost information does not create valid contracts. To do this, all costs incurred would have to be clearly stated immediately above the button that completes an order.

This is clearly not the case here and the contract must therefore be considered invalid.

Have you already fallen into the trap?

Unsubscribe from the unintentionally concluded subscription by looking for contact options on your credit card statement and request immediate termination of the alleged contract from the dubious provider. Contacting Hofer itself is not helpful as this company has no connection with the fraudulent subscription.

If your request to the subscription provider is unsuccessful, you can contact your credit card provider to request a refund.

Amounts that have been debited from you without your consent (e.g. amounts that were not adequately indicated at the time of purchase or that exceed the value of your order) must be refunded by your payment service provider in accordance with Section 67 of the Payment Services Act 2018. Also try to block the subscription provider from further charges to your credit card, if possible.

You might also be interested in: How to recognize fake competitions!

Source: Watchlist Internet

Notes:
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