During the negotiations on the AI Act in Brussels, an agreement is emerging that also takes generative AI systems such as ChatGPT into account. Offers like ChatGPT make consumer-friendly regulation particularly urgent. The Federal Association of Consumer Organizations has clear demands for consumer protection.
AI Act must regulate artificial intelligence with strong consumer rights
The vzbv demands: The AI Act must provide consumers with strong rights against operators. “We need transparency as well as the right to correction and deletion so that those affected can, for example, defend themselves against AI-generated false reports or manipulation,” says Ramona Pop, board member of the Federal Association of Consumer Organizations (vzbv).
“We need transparency and the right to correction and deletion so that those affected can, for example, defend themselves against AI-generated false reports or manipulation.”
Ramona Pop, board member of the Federal Association of Consumer Organizations (vzbv)
In the future, consumer decisions will increasingly be influenced by AI-based recommendation systems such as ChatGPT. In order to exclude risks from generative AI for consumers, the planned European AI Act must ensure strong consumer rights and the possibility of independent risk assessment.
Artificial intelligence with risks for consumers
“The risk that AI systems will lead to false or manipulative purchase recommendations, reviews and consumer information is high. Artificial intelligence is not always as intelligent as its name suggests,” says Pop. The consequences for consumers can be serious. “It must be ensured that consumers are adequately protected against manipulation, misleading and deception, for example through AI-controlled recommendation systems. Independent scientists must be given access to the systems in order to be able to assess their risks and functionality.”
“Artificial intelligence is not always as intelligent as its name suggests.”
Ramona Pop, board member of the Federal Association of Consumer Organizations (vzbv)
Strengthen consumer rights vis-à-vis AI operators
Consumers must be able to defend themselves against AI-generated false reports. “We need enforceable individual data subject rights against the operators of AI. People must be given the right to correction and deletion, for example if systems like ChatGPT cause reputational damage.”
The vzbv demands: The AI Act must ensure that artificial intelligence applications comply with European law and correspond to European values.
background
New generative artificial intelligence (AI) such as ChatGPT is not yet specifically regulated and is being brought to market without adequate impact assessment by independent third parties and without public control or special oversight.
A legal framework for AI, the Artificial Intelligence Act (AI Act), has been under negotiation in Brussels since April 2021. This is intended to define rules and quality standards for providers of AI systems. The broad discussion about ChatGPT has also brought the debate about the regulation of AI at the European level into focus. ChatGPT shows what risks AI poses for consumers.
The Council of the European Union already agreed on a position on December 6, 2022. Now the council must adjust its position around foundational AI models like ChatGPT. The European Parliament wants to agree on a position by the beginning of June. The trilogue negotiations between the Council, Parliament and Commission on the AI Act will then begin.
Source:
vzbv
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