The phone rings unannounced and a supposed Microsoft employee reports a problem with the person being called's computer or a newly required license.

A 76-year-old from Ahaus fell victim to fraudsters on Monday.

Unknown people called him in the morning and pretended to be a Microsoft employee in English. They had claimed his computer license had expired. The man then paid the alleged costs for the extension using iTunes credit. The brazen perpetrators claimed that the first transfer had not worked: If the person concerned made it again, the first amount could be repaid.

The fraud victim agreed - when the 76-year-old finally had doubts, he called the police. He suffered four-digit financial losses.

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The police warn!

In this context, the police are again warning about the so-called Microsoft scam: Microsoft never makes unsolicited contact with its customers by telephone. If you receive a call like this, it's best to hang up the phone. Under no circumstances should those affected reveal any data or allow callers to access the computer remotely.

In summary!

How does this scam work?

  • Step 1: You receive a call from Microsoft. The telephone numbers vary; they are both domestic and foreign numbers. The employees mostly speak broken English.
  • Step 2: You will be notified of a problem with your computer (virus, hacker attack, error message or similar).
  • Step 3: You will be offered help by having the service staff resolve the problem with you over the phone.
  • Step 4: If you respond to the assistance, you will first be asked to carry out certain system commands. Finally, you will be asked to download a special program.
  • Step 5: After the download has been completed, fraudsters have full control of your computer. You can now log every click live.
  • Step 6: Of course this service is not free! You will be asked to pay a certain amount online. This is how fraudsters gain access to your access data and passwords.
  • Step 7: Fraudsters have full access to your PC, change passwords, delete and steal data or install malware. You now no longer have control over your computer.
  • Step 8: Criminals now have your bank and credit card details.

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We recommend:

  • End such phone calls immediately!
  • Never allow such callers to access your computer!
  • Do not install remote maintenance tools upon request!
  • Do not click on any links on the fake support websites that are mentioned to you during the conversation!
  • Microsoft itself does not make calls of this type!
  • Do not make any payments or enter any online banking details. .
  • Have you fallen into the trap?
  • Disconnect your network connection immediately.
  • Inform your bank.
  • Have your credit and debit cards blocked.
  • Check your account statements now.
  • Write down the number she called and report it to the police
  • If there is connection data from the remote maintenance tools, in this case “TeamViewer”, then write this down too!

Also read when Microsoft calls Mimikama !

Source: Police

Notes:
1) This content reflects the current state of affairs at the time of publication. The reproduction of individual images, screenshots, embeds or video sequences serves to discuss the topic. 2) Individual contributions were created through the use of machine assistance and were carefully checked by the Mimikama editorial team before publication. ( Reason )