Beware of phishing calls in the name of Magenta

Fraudsters call 0800799742 and try to get the customer password of Magenta customers.

Criminals are increasingly using the telephone to obtain personal data. Fraudsters are currently posing as Magenta and trying to get the victims' customer password and other personal data via phone call. Therefore, do not answer the phone when calling 0800799742 !

How does the scam work?

The fraudsters randomly call numerous recipients on the number 0800799742 and suggest a tariff change in the name of Magenta, which would supposedly mean better conditions for the victims.

Don't let the telephone number fool you: It is an Austrian telephone number and the area code 0800 is often used for hotlines for various institutions and companies. Nevertheless, it is important to be careful.

What are Phishing Calls?

Even though such calls can be serious, you should end the conversation if the other person asks you for personal information. In this case it is probably a so-called “phishing call”. The term phishing comes from the English for “password harvesting” and “fishing”.

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Metaphorically, this can be understood as fishing for passwords. Such phishing is usually attempted via email, but recently there has been an increase in phishing calls. Under the pretext of a tariff change, you will be asked to provide your access data to your Magenta account and other personal data. This secret data ends up directly with the criminals.

Where did the criminals get your number?

Unfortunately, it is not always clear how fraudsters get your number. If it is not registered in public registers or in the telephone book, your telephone number could end up in the hands of criminals through database leaks. Therefore, you should not give out your phone number on the Internet carelessly.

How to protect yourself from phishing calls!

Here's how you can recognize and protect yourself from phishing calls in the future:

• Be suspicious if the other person asks for secret information (e.g. password). Reputable companies would not request such confidential information over the phone.
• Search for the phone number online. When it comes to fraudulent calls, you often come across warnings.
• If you are unsure, stop the conversation. Search the Internet for the number of the relevant company (like magenta in this case). By calling them you can quickly find out whether the company actually called you.
• If the suspicion of fraud is confirmed, block the phone number.
• The Rundfunk- und Telekom-Regulations-GmbH (RTR) provides useful information about fraudulent calls, for example about suspicious area codes . You can also report .

Have you already entered your password?

If you have already given out your login details, you need to act quickly:

• Log in to the Magenta site and change your password so that criminals no longer have access.
• If you no longer have access to your customer account, contact Magenta and request that your account be deactivated immediately. Together you can discuss how to proceed to prevent damage.

You might also be interested in: Test yourself: Would you have recognized these phishing emails?

Source: Watchlist Internet
Article image: Shutterstock / By tatianasun