Fraudsters are currently sending fake emails to obtain the access data of the respective online banking user.
Apparently there is a new notification service for online banking. This is supposedly for full control and security in the online service. The user must now activate this service and log in to their online banking. But this is exactly where the trap lies, because as soon as a user registers here, they would play their access data into the hands of the fraudsters by entering their access data. Since the email appears very genuine, a number of customers are likely to fall into the trap at the moment.
Screenshot of the fake email. The subject says: “Changes to your online banking (IMPORTANT!!)”
The content of the email as verbatim (sic)
If a customer clicked on “LOGIN” here, they would be redirected to this fake website.
If a customer enters their user number and password here, this sensitive data would end up in the hands of cybercriminals.
Protection against data theft (phishing)
Fake emails and calls
- Never give out your PIN, cardTAN, TAC, passwords or other access data via email or telephone - not even in a personal conversation. No reputable company will ever ask you for secret access data.
- Do not respond to suspicious emails, click on links, or open attachments. Please forward such emails to [email protected]
- If you receive a call and are asked for access data on the phone, end the call immediately and please inform the helpdesk
What to do if you have provided data by mistake?
Please contact the Digital Banking helpdesk immediately . We support you personally.
Correct phone calls
- Employees of our Service Center may call you to inform you about offers.
- Or you receive calls from market research institutes. We ask for the opinions of our customers.
Online surveys via email
Erste Bank and savings banks also conduct online surveys via email. The market research institutes commissioned to do this always appear under their own name – on behalf of Erste Bank and Sparkassen.
Important: These calls or online surveys will never ask you for secret or sensitive information, such as:
- Access data for digital banking
- Passwords and codes
- Telephone numbers
- TAC or cardTAN
- Credit card numbers and codes
Notes:
1) This content reflects the current state of affairs at the time of publication. The reproduction of individual images, screenshots, embeds or video sequences serves to discuss the topic. 2) Individual contributions were created through the use of machine assistance and were carefully checked by the Mimikama editorial team before publication. ( Reason )