This is what travelers who are missing luggage after a flight back from vacation should do.
Start baggage tracing
First of all, those affected should contact the baggage tracing counter at the airport immediately after the trip and fill out the so-called Property Irregularity Report. If the counter is closed, this can often be done via the airline's website, or you can stop by in person the next day.
Show baggage delay
The delay of the baggage must also be reported to the airline as quickly as possible. When traveling with multiple airlines, each company should be informed to be on the safe side. Whether an email is sufficient in this case is debatable, so it is advisable to send the notification in writing by registered mail or by fax with a delivery report.
Act quickly and get costs reimbursed
“It is important to take care of missing suitcases and bags quickly,” says Julia Rehberg from the Hamburg Consumer Center.
If the luggage is found again, the airlines usually take it to the traveler's home. If the airline does not provide this service and the suitcase has to be picked up at the airport, consumers can, according to Rehberg, have the travel costs reimbursed. This would also include parking costs.
If a suitcase doesn't show up at all, the maximum compensation is around 1,400 euros per passenger. “Valuable items should therefore be put in hand luggage,” advises Rehberg.
Note: The rights of consumers whose luggage has already been lost on the outward flight on vacation are explained on the website of the Hamburg Consumer Center .
Source: Hamburg Consumer Center
This might also be of interest: Brazen rip-off on Amazon
Notes:
1) This content reflects the current state of affairs at the time of publication. The reproduction of individual images, screenshots, embeds or video sequences serves to discuss the topic. 2) Individual contributions were created through the use of machine assistance and were carefully checked by the Mimikama editorial team before publication. ( Reason )