Recently there have been repeated notifications about undeliverable packages for which customs duties supposedly still need to be paid.
To do this, the perpetrators pose as well-known delivery services such as DHL, Deutsche Post, Hermes, UPS, FedEX, DPD, GLS, etc. By claiming that the fees are only a few euros, the fraudsters try to get potential victims to enter sensitive data.

SMS phishing with fake messages about customs duties

These SMS messages (and emails) usually have one thing in common: the links they contain lead to phishing sites on the Internet, where the fraudsters want to access address details, but also online banking or credit card details. – We reported HERE and HERE .

These types of messages are neither messages from customs nor the respective transport company, but rather a scam. After being forwarded via the link, the recipient should make transfers or reveal their bank details.

Example of a fake SMS / image: customs
Example of a fake SMS / image: customs

Individuals had contacted customs because they wanted to pay the - usually small - amount in order to receive a supposed shipment. Others had already transferred money directly to the federal treasury or wanted to pay the money personally in cash at the main customs office's paying office.

delete message

Customs advises that if you receive such a message, simply delete it. Customs never approaches parcel recipients in this way, sends links or asks them to make payments - moreover, there is sufficient time in communication with authorities to find out about the authenticity of letters and notifications if necessary.

Source:

Customs

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